Cutrol 375® Product Quality and Customer Service
Koppers is committed to producing quality products backed by highly trained and professional customer service staff.
Quality Assurance
- Manufactured to strict quality
requirements.
- Continually monitored product
performance with our customers.
- Backed by ongoing research and
development into new formulations and
application technologies.
- Koppers has a highly qualified and
experienced Technical Support Team
to support all of its anti-sapstain
formulations.
- Our combination of business, technical
and engineering expertise means we
can help our customers use the most
practical, cost effective and profitable
technology.
- Simple on-site QC test.
Customer Service Programs
Customer service programs are designed on a site by site basis and generally include:
- Review and recommendations to existing
application and QA practices (for new
customers).
- Technical Support person to assist your
business.
- Regular service calls.
- On site resolution of technical problems,
or referral to our internal technical
network for more complex issues.
- Application technology.
- Surface loading analysis.
- Operator training in product knowledge,
application techniques, product testing,
health, safety and environment issues.
- Laboratory services.
- Quick response time.
- Efficient product delivery.
